Rantings, mostly…

OK, so I call Dell to find out whether or not my laptop was supposed to come with a Bluetooth card installed or not and after 4 minutes holding a thickly accented Middle Eastern man proceeded to talk about security, authentication and some other shite when I gave him my service tag.

Once I finally got him to send me through to technical support he had to first stop me and tell me:

“I see that you have not extended your parts warranty.  Let me look up those prices for you so that you may extend it 1,2 even 3 years.  Alright?”

“Um, that’s OK, I don’t want to extend the warranty.”

“OK then, thank you sir, hold one moment while I look those up for you.”

*sigh*

“OK sir, I have looked those prices up for you.  To extend until 2011 will be $229.nn* after taxes.  This will cover…”

*CLICK!*

So, note 2 things.  The * is I forgot the change and the “click” is when I said screw it.

Take note of one last thing actually.

Which is odd when you think about it.  Normally calling a company is the best way to get a reduced cost.

I hate Dell.  And I hate grape squishee 7/11 accents… yeah you heard me…